The safety and well-being of both customers and team members is a top priority at Chic Nail Spa. The salon values customer satisfaction above all else and is always seeking feedback and suggestions to ensure that every visit is the best possible experience. It's a welcoming and inviting space where customers can come alone or with friends to relax, unwind, and enjoy an afternoon of pampering and self-care. No matter which option they choose, customers can trust that the salon's team of professionals will deliver the high-quality results that they expect from a top-tier salon.īut Chic Nail Spa is more than just a place to get your nails done. In addition to offering traditional manicures and pedicures, Chic Nail Spa also boasts a range of premium nail treatments that allow customers to choose from natural-looking nails or something more bold and daring. The salon is home to a team of highly trained and skilled nail technicians who are dedicated to delivering superior finishes and top-notch customer service during every visit. At least say that somewhere! I would've happily brought cash had I known that!Overall very disappointed with the customer service, quality of manicure and entire experience.Located in Brookfield, Chic Nail Spa is a highly respected and well-known nail salon that has built a reputation for providing exceptional nail care services in a friendly and relaxing environment. The icing on the cake was, I was treating my mom and grandma and then found out they don't accept cash tips so I had to get cash from my grandma to pay the tip since I didn't have cash. I have polish on my cuticles, and it's not an even coat on my nails. Finally, the finished product is pretty sloppy. He was still removing my previous shellac so it wasn't as if I was holding him up, though I very much felt like I was. But he kept rushing me, asking if I'd picked a color yet over and over. I decided I didn't like the polish option so I had to decide a different style for my nails. Secondly, I showed a picture of my desired nail style to my tech and he said he could do it with polish but not loose glitter. Not sure what's so hard about seating folks together.

I heard another patron ask to get her manicure done in the pedicure room so she could sit with the people she came with and they straight up told her no. That struck me as weird because the place was empty and we had come together. First of all, I came in with my mother and grandmother and they didn't seat us together.

I've been to many different nail salons around the nation but had a uniquely bad experience here. At least say that somewhere! I would've happily brought cash had I known that!Overall very disappointed with the customer service, quality of manicure and entire experience.

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